Job Duties and Responsibilities:

1. Manages order management from dealers across the country

• Ensures that all Purchase Orders must have corresponding Sales Orders in the system

• Ensures that all orders will be shipped to dealers on time based on the agreed commercial shipping terms and guidelines

• Submits weekly parts sales report to VP Aftersales

•  Submits monthly system-generated parts sales to the President

2. Manages warehousing operations

• Ensures that all parts, especially the new ones, have corresponding bin addresses on the racks and in the system

•  Ensures that the warehouse is tidy and in order at all times

• Monitors warehouse utilization

3. Manages parts inventory

• Ensures that inventories in the system and actual are matched

• Maintains right inventory levels 

• Monitors inventory turn over

• Works with Finance to initiate regular physical count

4.Initiates parts replenishment

• Makes parts procurement plan

• Liases with local and internatinal suppliers for RFQ

• Seeks approval from top management to release purchase orders

• Monitors shipments

5.Executes warranty claims to vendor/s

• Ensures that the staff submits the warranty claims to the vendor within 3 days

• Resolves any warranty system issues within 1 week

6.Initiates special projects

• Implements new or improves existing processes

• Does cost-savings initiatives

• Reviews on how to utilize or optimize non-moving parts 

•  Searches alternate suppliers