Job Title: Parts Supervisor
Department: Parts Department
Reports To: Parts Manager / Service Manager
Location: Makati
Job Type: Full-Time

• Supervise and coordinate activities of parts personnel, including training, scheduling, and performance evaluations.
• Maintain appropriate inventory levels through accurate forecasting and ordering of automotive parts.
• Ensure efficient parts receiving, stocking, and distribution processes.
• Provide guidance and support to service advisors, technicians, and retail customers regarding part selection and availability.
• Monitor parts sales performance and develop strategies to achieve departmental goals and KPIs.
• Ensure all parts transactions are accurately processed in the inventory management system.
• Handle vendor relations, negotiate pricing, and ensure timely delivery of ordered parts.
• Implement and enforce safety procedures and company policies within the parts department.
• Address and resolve customer complaints or concerns in a professional and timely manner.
• Maintain an organized and clean parts department, ensuring compliance with environmental and safety standards.

• High school diploma or equivalent required; associate or technical degree in automotive technology or business preferred.
• 3+ years of experience in automotive parts operations, with at least 1 year in a supervisory role.
• Strong knowledge of automotive systems and components.
• Familiarity with parts catalog systems and inventory management software (e.g., Reynolds & Reynolds, CDK, AutoZonePro, etc.).
• Excellent leadership, organizational, and customer service skills.
• Ability to lift and move moderately heavy parts (up to 50 lbs).
• Strong communication and problem-solving skills.

• Fast-paced automotive dealership or repair facility environment.
• May involve standing for extended periods and occasional heavy lifting.
• Use of computer systems and interaction with technicians, service writers, and customers.