Overview:

• Assist customers with requests for repair/maintenance services
• Assist the Service Manager in the operations of the service center
• Report to Service Manager

Duties and Responsibilities:

• Write up work order or job orders
• Estimate cost and completion time
• Communicate with customer about work status
• Review service repairs and charges to ensure accuracy
• Maintain communication with technician staff regarding job status changes
• Explain the need for additional or unanticipated services and associated costs to customer’s
• Coordinate with JMC in the resolution of concerns to make sure all customer issues are served effectively

Job Qualifications:

• Must be a College Graduate
• Minimum experience of 3 years in as a Service Advisor or equivalent
• with Professional Driver's License RC. 1,2 and 3