Operations Manager

Makati City, Philippines
Full Time
Operations
Senior Manager/Supervisor

Job Title: Operations Manager
Job Summary:
We are seeking an experienced and highly organized Operations Manager to oversee our organization's day-to-day operations and ensure business efficiency and effectiveness. This role is responsible for streamlining processes, managing teams, optimizing workflows, and contributing to strategic planning. The ideal candidate will have strong leadership skills, operational experience, and a commitment to excellence.


Key Responsibilities:
  • Oversee daily business operations to ensure smooth and efficient processes.
  • Develop and implement operational systems, processes, and best practices that contribute to improved performance.
  • Monitor and manage budgets, forecasts, and resources to meet organizational goals.
  • Analyze operational performance and develop strategies to improve productivity and quality.
  • Lead, motivate, and manage staff across departments to meet performance standards and company goals.
  • Collaborate with senior management to set and drive the organizational vision and operational strategy.
  • Ensure compliance with company policies, legal regulations, and industry standards.
  • Identify opportunities for cost reduction and process improvement.
  • Manage vendor relationships, procurement, and supply chain logistics.
  • Prepare regular reports for upper management regarding operational performance, challenges, and progress.

Qualifications:
  • Bachelor’s degree in Business Administration, Operations Management, or a related field (Master’s degree preferred).
  • 5+ years of experience in an operations management or similar leadership role.
  • Strong analytical, organizational, and decision-making skills.
  • Proven experience in budgeting, forecasting, and financial analysis.
  • Excellent communication and interpersonal skills.
  • Proficiency in Microsoft Office Suite and operations management software (e.g., ERP systems).
  • Ability to lead cross-functional teams and manage multiple projects simultaneously.
  • Knowledge of industry best practices in operations, logistics, or production (as relevant to the industry).

Preferred Skills:
  • Experience with Lean, Six Sigma, or other process improvement methodologies.
  • Strong project management skills and certification (e.g., PMP) is a plus.
  • Ability to adapt in a fast-paced, evolving environment.
  • High attention to detail and a focus on operational efficiency and customer satisfaction.

Work Environment:
  • Full-time position; typical business hours.
  • Office-based with occasional travel to operational sites or vendor locations as needed.
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