Customer Relation Officer

Philippines

Full Time

Operations Department

Experienced

Customer Relation Officer
Qualifications:

- At least a graduate of 4-year course in Any Field
- With at least 3 years’ experience as Customer Service

Duties and Responsibilities:

Maintaining and organizing all customer database submitted by the Dealership
Conceptualization and effectively implementing Customer Retention Activities to Dealer Level
Ensuring all relevant reports are submitted on time
Analyze relevant reports and establish corrective measure for those areas considered below par performance of the Dealership
Communicating and coordinating with the Dealership including Principal, Sales and Aftersales Team and different departments

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