Job Title: Liaison Officer
Department: Operations – Branch Finance
Reports To: Operations Manager
Location: JMC PAMPANGA
Job Type: Full-time

• Serve as the primary contact between the organization and external automotive partners, including OEMs, dealerships, parts suppliers, and government agencies.
• Facilitate communication and resolve issues between technical teams, clients, and external vendors.
• Coordinate the delivery and receipt of vehicles, parts, and services.
• Assist in monitoring compliance with industry regulations, safety standards, and internal quality protocols.
• Provide regular updates and reports on vehicle status, service progress, recalls, and warranty issues.
• Participate in meetings, site visits, and inspections to support operational alignment.
• Maintain accurate records of communications, contracts, service documents, and regulatory filings.
• Support logistics and transportation coordination for vehicles and parts.
• Address and resolve complaints or concerns from clients or partners efficiently and professionally.
• Collaborate with internal teams such as engineering, procurement, and customer service to ensure alignment.

• College graduate.
• 2+ years of experience in the automotive industry, customer service, or liaison role.
• Strong communication, negotiation, and interpersonal skills.
• Understanding of automotive systems, vehicle logistics, and regulatory compliance.
• Proficiency in MS Office; experience with automotive management software is a plus.
• Ability to travel occasionally for site visits or meetings.

• Experience working with automotive OEMs or fleet services.
• Strong organizational skills and attention to detail.
• Ability to handle high-pressure situations and meet deadlines.
• Familiarity with industry standards such as ISO, DOT regulations, or similar.

• Office-based with regular visits to workshops, dealerships, or external partner sites.
• May require occasional travel and flexible working hours.