Service Support Driver

Makati, Philippines
Full Time
Service
Experienced

Job Title: Service Support Driver
Department: Service
Reports To: Service Manager
Location: JMC Makati


Job Summary:
The Service Support Driver is responsible for transporting customers and vehicles safely and efficiently. This role supports the service department by assisting with vehicle pickups and drop-offs, shuttle services, and general lot organization. The driver must maintain a professional and customer-focused attitude at all times.

Key Responsibilities:
  • Safely transport customers to and from the dealership or designated locations using the dealership’s shuttle vehicle.
  • Vehicle care and inspection
  • Pick up and deliver customer vehicles for service appointments as needed.
  • Assist with moving vehicles within the dealership lot to ensure efficient workflow and space utilization.
  • Maintain cleanliness and organization of the shuttle vehicle and service drive area.
  • Perform light cleaning of customer vehicles if required.
  • Assist service advisors and other staff with various tasks to support daily operations.
  • Maintain accurate records of customer drop-offs, pickups, and mileage logs.
  • Follow all traffic laws, safety procedures, and dealership policies.
  • Report any vehicle issues or incidents to management immediately.

Qualifications:
  • Valid professional driver’s license with a clean driving record (A-D restrictions)
  • High school diploma or equivalent preferred
  • Strong interpersonal and customer service skills
  • Ability to drive both automatic and manual transmission vehicles especially light trucks.
  • Punctual, reliable, and professional in appearance and demeanor
  • Able to work in various weather conditions and stand/walk for extended periods
  • Prior automotive or dealership experience is a plus, but not required

Working Conditions:
  • Exposure to outdoor weather, vehicle exhaust fumes, and noise
  • May be required to lift up to 25 lbs
  • Flexible hours, including weekends, may be required
  • Monday to Saturday work
  • 8:30am to 5:30pm shift

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